Category: Apology Letter

example for business letter apology to customer 0

Business Letter Apology to Customer

Business Letter Apology to Customer Dear (Customer Name) Please accept our sincere apologies for the inconvenience you may have experienced in respect to (the issue). At (Company Name), we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Upon thorough review of the situation, we narrowed the cause to (key staff changes, recent internal system update, office relocation, etc…). As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again by (creating company wide training sessions, installing new back-up systems, creating an internal auditing team,...