Thanks for your order of ………….(date). All the items mentioned in your order, except item no…… have been dispatched in the manner you instructed.
A copy of our Bill No. …is enclosed. We regret that………. (item) is out of stock and would be available only next month as the production has been delayed due to non-availability of standard metal sheets for the strip used. As you have been one of our regular customers for a long time, we do hope you will bear with us and wait a month for the supply of the said item.